Cloud based transactions are the new e-commerce. But whether you have a dispute with an e-commerce provider, or the intermediaries in the cloud that you have depended upon to support your transaction failed, you may run into problems online.
At the UN’s UNCITRAL meetings, policy makers have finally recognized that transactions that occur online will likely induce people to stay online to resolve disputes. That brings us to the whole purpose of ODR. If you have a problem online and are forced to find a physical court to fix the problem, you will not return online again to that service provider. ODR solutions are the natural solutions for the cloud.It’s finally time for the UN to get it.